Red Radish provides professional services and development for Atlassian products, including JIRA, Confluence, Crowd, Fisheye, Bamboo , and Atlassian-hosted ("Cloud") JIRA and Confluence. With 11 years of experience, we know and love Atlassian's tools. Our services can help your company know and love them too!
Installation & Configuration
- Perform production-quality installs remotely on your systems
- Set up backups and failover replication for high uptime
- Manage migrations to a different server, OS, or database
- Get you organized with well-structured project hierarchy
- Re-skin Confluence to match your company's brand
Upgrades
- Provide regular quarterly/monthly upgrade service
Data Migration and Integrations
- Import data from other bug trackers, like Bugzilla
- Merge multiple instances of JIRA together
- Migrate projects to and from JIRA Cloud (OnDemand)
- Facilitate issue creation and updates from other applications
- Integrate with version control systems, like Git, Perforce, or Subversion
- Connect JIRA to Salesforce
Best Practices & Coaching
- Enable agile development with JIRA
- Set up JIRA to help you manage projects
- Create a helpdesk with JIRA
- Manage and share company knowledge with Confluence
- Help improve your process and workflow
- Provide training tailored to your needs
Support and Troubleshooting
- Troubleshoot problems by the hour
- Provide configuration and administration services by the hour
Development & Customization
- Teach you how the tools can be extended
- Provide custom-coded solutions
Local community
- If your business is in the Forster/Tuncurry area, we're particularly keen on supporting local businesses
Our equation for success: Amazing Engineers + Passion for Great Solutions = 
+ 
Latest News
This weekend I upgraded a Jira instance from one LTS release to the next (8.13.1 to 8.20.1).
Everything appeared to go well, but shortly afterwards users started complaining: Jira is not emailing certain users.
I checked, and sure enough: there's a situation where Jira 8.13.x and all prior releases would email, but Jira 8.20.x will not.
Specifically, this affects users like this one, who are not in a group like jira-users blessed with 'Application access':
image2021-11-1_23-28-0.…
Sometimes Confluence users will report that their attachments have disappeared, with an 'Unknown Attachment' placeholder image showing:
image2020-10-22_22-41-4.png
The weird thing is that the attachment(s) do actually exist, attached to the page. It's just the image reference in the page that's broken.
If you view the Confluence page source through the Source Editor plugin https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview,…
The takeaway from this article is that, if you run Jira Server, there is a config tweak you really ought to make, to allow the use of GCViewer https://github.com/chewiebug/GCViewer to debug any future garbage collection problems:
For Jira, edit /opt/atlassian/jira/bin/set-gc-params.sh and add make this change:
diff --git a/bin/set-gc-params.sh b/bin/set-gc-params.sh
--- a/bin/set-gc-params.sh
+++ b/bin/set-gc-params.sh
@@ -6,7 +6,7 @@
then
# In Java 9,…
